Overall, Dukascopy offers a Forex discount of up to 20% on the Forex ECN and Forex MT4 Accounts. However, traders could earn significant savings on trading commissions through this rebate program, maximizing their trading potential, according to Dukascopy.
How to Open a Forex Cashback Account with Dukascopy (via SAShares)
You can follow these steps to register for a Forex Cashback Account with Dukascopy via SAShares.
Step 1: Visit the Dukascopy website and click “Open Live Trading Account.”
Step 2: Submit your Trading ID to us: [SAShares]
For Example:
To: [SAShares]
Subject: New Dukascopy Rebate Application
“Dear SAShares Team,
Please view my Dukascopy Client ID: 12345 (Your Account, Client, or Trading ID] and inform me whether my rebate application has been accepted.”
Step 3:
Wait for approval, which will be sent within [number of hours]. Once approval is given, you will automatically receive your cashback rebates from the Dukascopy system.
How to transfer your existing Forex Cashback Account with Dukascopy (via SAShares)
If you have an existing trading account with Dukascopy, you can easily transfer your existing Cashback Account to SAShares using these few steps:
Step 1:
Send an email to Dukascopy: [email protected]
Request that the broker transfer the trading account under the following SAShares Affiliate ID: [SAShares]
For Example:
To: [SAShares]
Subject: Account Transfer Request
“Dear Dukascopy Partner/Affiliate Team,
I would hereby like to request that my account be transferred to IB/Partner/Affiliate code [SAShares Code]. Furthermore, I would hereby like to request to be assigned under the mentioned IB regardless of whether my account falls under an umbrella or parent IB.”
Step 2:
Once you receive confirmation of the transfer from Dukascopy, you can create an additional trading account.
Step 3:
Lastly, you can send your Trading or Client ID to [SAShares].
For Example:
To: [SAShares]
Subject: New Dukascopy Rebate Application
“Dear SAShares Team,
Please view my Dukascopy Client ID: 12345 (Your Account, Client, or Trading ID] and inform me whether my rebate application has been accepted.
Dukascopy Rebate Comparison vs. Notable Other Brokers
| 🔎 Broker | 🥇 Dukascopy | 🥈 IG | 🥉 HFM |
| 📈 Forex | Up to 20% | $10 per 300 million USD | 60% pip value |
| 💡 Energies | Up to 20% | n/a | $1 per lot |
| 🪙 Cryptocurrency | n/a | n/a | n/a |
| 💎 Precious Metals | Up to 20% | n/a | $6 per lot |
| 📉 Indices | Up to 20% | $7 per 200 million USD | $1 per lot |
| 📊 Shares | Up to 20% | 20% per 10 million USD | $1 per lot |
| 🚀 Futures | n/a | n/a | n/a |
Understanding Forex Trading Rebates: How They Work with Dukascopy
Dukascopy Bank, a renowned Swiss brokerage business recognized for its forex trading services, offers a unique program known as the “reduction,” which gives its self-trading customers a 20% reduction on volume trading fees.
This program encourages customers to increase their trading volume, allowing them to save money on trading fees.
- ✅ Requirements and Enrollment
However, joining this program necessitates completing specific trading volume requirements, which must be met within a year of joining the Discount program.
Importantly, any withdrawal from the client’s account before attaining the requisite traded volume will cancel the client’s participation in the Discount program.
- ✅ Application Procedure
The application procedure for the 20% Discount is simple. Clients may apply within 30 days of the most recent credit on their account. The most recent transaction on the account should be an incoming transfer or deposit, with no subsequent outbound transfers or withdrawals.
Applications for the Discount may be made immediately from the trading platform under the My Account report area and the Portfolio menu.
- ✅ Computation and Crediting of Discount
The discount only applies to volume trading commissions the customer pays after successful program enrolment. It does not modify the amount of volume trading commissions charged by Dukascopy Bank.
Rather, it refunds commissions on the client’s account if all the requirements outlined in the Discount Program’s Terms and Requirements are met. Furthermore, the discount is computed automatically and presented in the web reports.
- ✅ Turnover Conditions
The discount is subject to specific turnover conditions. After reaching the requisite traded volume, calculated as 30,000 multiplied by the account equity at the Discount application submission, the accumulated Discount will be credited to the account.
This volume should be completed before the deadline of one year from the date of application.
- ✅ Revocation of Participation
Participation in the Discount program may be revoked in certain situations. These include the customer making any outbound transfer from their account, failing to achieve the turnover criteria within the one-year deadline, or terminating the Discount Program through their online reporting.
Any earned Discount and associated traded volume are irreversibly lost and cannot be recovered once the Discount program is stopped.
- ✅ Other Conditions and Eligibility
Other conditions must also be disclosed to customers. For example, if a customer gets a contest prize with turnover requirements, they cannot apply to the Discount Program until these requirements are completed. Accounts affiliated with the Business Introducer Program or Swiss Custodian Banking Services are ineligible for the Discount.
Furthermore, Dukascopy maintains the right, at its sole discretion, to amend the terms and conditions of the Discount Program, as well as deny or revoke Discounts.
For example, if customers adopt arbitrage-based methods, the Discount could be canceled. Finally, it should be emphasized that the Discount and Bonus programs cannot be utilized together.
Can anyone sign up for the Dukascopy rebate program?
Yes, anyone can sign up using the Forex ECN and Forex MT4 Accounts from Dukascopy.
What is the maximum I can get from the Dukascopy rebate program?
You can get up to 20% discount on commissions that you paid within a year of trading with Dukascopy.
Dukascopy – Advantages over Competitors and the Benefits of Forex Trading Rebates with Dukascopy
The JForex platform from Dukascopy is well-known for its features and adaptability, making it perfect for manual and automated trading. It accepts a variety of order types and offers technical analysis tools. Forex, CFDs, binary options, and commodities are available to traders, providing diverse investment alternatives and good risk management.
Other Notable Features include:
- ✅ The scheme is adaptable, enabling traders to engage or withdraw without penalty.
- ✅ The complete forex trading rebate program offered by Dukascopy encourages bigger trading volumes.
- ✅ The rebate program offers a 20% reduction in volume trading charges, lowering trading expenses and enhancing profitability.
- ✅ Dukascopy is governed by the Swiss Financial Market Supervisory Authority (FINMA), assuring the safety and security of its customers’ assets.
- ✅ Dukascopy provides competitive spreads, particularly for key currency pairings, resulting in lower trading expenses and increased profitability.
- ✅ The rebate method is straightforward, with the accumulated discount computed automatically and reflected in online reports.
- ✅ No hidden fees or terms allow traders complete transparency and control over their financial choices.
- ✅ The rebate applies to all transactions, regardless of profitability, and benefits both lucrative and less profitable deals.
- ✅ Clients can use Swiss custodian banking services, a premium option normally offered exclusively at bigger Swiss banks, which improves asset security.
- ✅ Traders have a year to complete the needed turnover, giving them ample time to create and execute trading strategies.
Furthermore, Dukascopy offers great customer service 24 hours a day, six days a week, through live chat, phone, and email. Traders may have access to webinars, trading manuals, market analysis, and a dedicated TV channel, all of which provide essential instructional and research tools to help them improve their trading knowledge and abilities.
Is Dukascopy regulated in the UK?
No, Dukascopy is not regulated by the UK FCA but by FINMA, JFSA, and FCMC.
Does Dukascopy have an Islamic Account?
Yes, Dukascopy caters to Muslim traders by offering an Islamic Account.
Tips for Choosing Dukascopy for Forex Trading Rebates
Before selecting Dukascopy for Forex Trading Rebates, several critical considerations should be considered to ensure it corresponds with your trading objectives and techniques. Here are some helpful hints.
First, ensure that you completely comprehend the Dukascopy rebate program. This explains how the rebate is computed, what trading volume is necessary to qualify for the rebate, and what actions can result in the rebate being canceled. Because the rebate program is volume-based, you must calculate your predicted trading volume. If you trade often, you are more likely to profit from Dukascopy’s rebate program. Remember that the needed traded volume is 30,000 multiplied by the account equity when the Discount application is filed.
The rebate program may assist in lowering trade expenses and thereby increasing profitability. As a result, if cost-effectiveness is one of your primary financial objectives, Dukascopy’s rebate program might be quite beneficial.
The application may not be appropriate for all trading techniques and remember that the necessary traded volume must be attained within a year of joining the Discount program.
How do I qualify for the Dukascopy rebates?
When applying, you must register an eligible account and trade 30,000 of the account equity. Furthermore, you may not withdraw the funds from your account until a year has passed.
Is Dukascopy reliable?
Yes, Dukascopy is a reliable and well-regulated broker and bank.
Number of Traders Participating in Dukascopy Cashback Rebates and Real-Life Examples
While we do not currently know how many Dukascopy clients are participating in its discount program, we can provide some examples of this program in action.
🥇 Example 1: Gilbert McKee’s Discount Program Experience
An experienced forex trader, Gilbert McKee, joins Dukascopy’s discount program to benefit from the 20% discount on volume trading costs.
He starts trading enthusiastically and conducts many deals in the first month. He ended the month with a total trading volume of $2,500,000. Let us now compute Gilbert’s discount and see how it impacts his trading costs:
- ✅ Total Commissions Paid: $2,500,000 / $100,000 (based on a lot size of $100,000). * $20 for each Lot = $500
- ✅ Amount of Discount: 20% * $500 = $100
Consequently, Gilbert’s trading expenses are effectively lowered by $100, instantly paid to his trading account upon successful program enrolment.
🥈 Example 2: Elinor Lindsey’s Rebate Program Progress
Elinor Lindsey, a beginner forex trader, opens an account with Dukascopy and chooses to take advantage of the cashback program. She begins cautiously and eventually develops confidence. Elinor achieves the desired turnover volume of $1,000,00 over six months.
Let us compute Elinor’s discount:
- ✅ Total Commissions Paid: $1,000,000 / $100,000 (based on a lot size of $100,000). * $20 per lot equals $200 Discount: 20% * $200 equals $40.
Elinor earned a $40 discount on her trading account, lowering her total trading expenses and increasing her trading profitability.
🥉 Example 3: Adriana Richards’ Program Termination
Adriana Richards, an experienced trader, signed up for Dukascopy’s discount program with high hopes. However, due to unanticipated market volatility, she has difficulty meeting the turnover criteria within the one-year deadline.
Unfortunately, Adriana withdrew from the program before achieving the required turnover volume. Therefore, all earned discounts and related traded volumes collected up to that time are irrevocably lost and unrecoverable. Adriana sees the need to properly prepare her trading strategy and turnover requirements in this circumstance to maximize the advantages of the discount program.
While she did not get the discount in this instance, she continues to enjoy Dukascopy’s platform capabilities and trades on their superior JForex platform with competitive spreads.
Successful Traders Benefiting from Dukascopy’s Rebates
The Forex Trading Rebate program, offered by Dukascopy Bank, is a unique and strategic financial instrument many successful traders have exploited to benefit them. This program is especially beneficial to retail traders since it allows them to lower their trading expenses, directly affecting their net profitability.
- ✅ Cost-Efficiency
Successful traders recognize that trading costs are just as essential as profits. The Dukascopy rebate program helps traders reduce their trading fees. The 20% savings on volume trading fees can add up quickly, particularly for high-volume traders.
Reduced costs immediately translate to higher earnings, which may significantly impact the long term.
- ✅ Flexibility
The well-structured rebate program gives traders a clear roadmap of the amount required to benefit from the discount within a year. This one-year term gives traders plenty of leeway, allowing them to arrange their transactions intelligently.
Successful traders may use this program feature to alter their trading volumes to fulfil the program’s criteria and get a discount.
- ✅ Increased Trading Volume
The chance of receiving a discount encourages traders to raise their trading volumes, which may lead to more opportunities and, as a result, bigger earnings. Successful traders use this motivation to broaden their trading operations and optimize their profits.
- ✅ Risk Management
A trader’s risk management plan may include the rebate program. Given that the rebate is computed based on transaction volume rather than trade result, it offers some risk reduction.
Whether a transaction makes a profit or loses money, the rebate still applies, which may help offset some losses from failed trades.
Is Dukascopy’s rebate program suitable for beginners?
No, the 20% discount program is unsuitable for beginners based on the required trading volume. This could lead to overtrading or taking risks to fulfill the required volume.
Does Dukascopy welcome scalpers?
Yes, Dukascopy allows all trading strategies, including scalping, hedging, and EAs.
How to Maximize Your Savings and Profits with Forex Trading Rebates at Dukascopy
Maximizing savings and profits with Forex Trading Rebates at Dukascopy can be approached from various angles, including the following:
- ✅ Increase Trading Volume: The Dukascopy rebate program is dependent on trading volume. As a result, increasing your trading volume might increase your rebate amount. Greater transactions equal greater volume, which equals a bigger rebate.
- ✅ Consistent Trading: Trading consistently helps to keep a consistent volume, which might increase your rebate amount. Trading regularly could ensure that you are always working towards reaching the required traded volume within the allotted one-year term.
- ✅ Plan Your Withdrawals: If you remove from your account before meeting the necessary traded volume, the discount will be canceled. As a result, carefully plan your withdrawals to ensure you reach your volume objectives first.
You have a year to achieve the needed trading volume. Use this to your advantage by carefully organizing your transactions within this time to ensure you satisfy the volume requirement. Dukascopy offers a diverse choice of trading products. You might enhance your trading volume and, consequently, your rebate by spreading your transactions across these various instruments.
Dukascopy Regulation and Safety of Funds
Dukascopy Global Regulations
| 🔎 Registered Entity | 🌎 Country of Registration | 📌 Regulatory Entity | 📈 Tier | 📉 License Number/Ref |
| 1️⃣ Dukascopy Bank | Switzerland | FINMA | 1 | FINMA |
| 2️⃣ Dukascopy Europe IBS AS | Latvia | FCMC | 1 | FCMC |
| 3️⃣ Dukascopy Japan K.K | Japan | JFSA | 1 | 2408 |
How Dukascopy Protects Traders and Client Funds
| 🔎 Security Measure | 📌 Information |
| 🔒 Segregated Accounts | ✅ Yes |
| 🔏 Compensation Fund Member | ✅ Yes |
| 🔐 Compensation Amount | 20,000 |
| 🔓 SSL Certificate | ✅ Yes |
| 🔒 2FA (Where Applicable) | ✅ Yes |
| 🔏 Privacy Policy in Place | ✅ Yes |
| 🔐 Risk Warning Provided | ✅ Yes |
| 🔓 Negative Balance Protection | ✅ Yes |
| 🔒 Guaranteed Stop-Loss Orders | None |
What is Dukascopy’s trust score?
Dukascopy has a trust score of 90% and an overall rating of 9/10.
Does Dukascopy offer investor protection?
Yes, Dukascopy compensates eligible traders if it can no longer meet its financial obligations.
Dukascopy Awards and Recognition
Dukascopy is a reputable broker and Swiss bank, having won the following awards:
- ✅ Most User-Friendly Trading Experience at the Rimini IT Forum in 2024.
- ✅ Best For Crypto Trading in the UAE in 2022.
- ✅ Best ECN Broker for Beginners in 2021.
- ✅ Best Bank Broker in 2020.
- ✅ Best Forex Research in 2020.
Exploring the Dukascopy Forex Trading Rebate Program
| 🔎 Live Account | 💴 Minimum Dep. | 📈 Average Spread | 🪙 Commissions | 💵 Average Trading Cost |
| 🥇 Forex ECN | $100 | 0.6 pips | $5 per million for volumes of 3 billion+ | 11 USD |
| 🥈 Forex MT4 | $100 | 0.6 pips | $5 per million for volumes of 3 billion+ | 11 USD |
How to Open a Trading Account with Dukascopy
Go to the official website of Dukascopy. Once there, click the ‘Open Account’ option, which is normally in the top-right corner of the page. You will be sent an online registration form.
- ✅ In this section, fill in the necessary personal information, such as your full name and email address.
- ✅ After you have finished filling out the form, click the ‘Next’ button.
- ✅ You will be required to give more comprehensive information in the next phases, such as your date of birth, residence, job status, financial information, and trading experience.
- ✅ This is to ensure compliance with KYC (Know Your Customer) rules.
- ✅ After entering your personal information, you can choose the kind of account you wish to create.
- ✅ Choose the one that best meets your trading requirements.
- ✅ You will be asked to read and accept Dukascopy’s terms and conditions and privacy policy.
- ✅ Before consenting to these papers, be sure you properly read them.
- ✅ Dukascopy needs you to present specific papers to prove your identity and address.
- ✅ Dukascopy’s staff will assess your application after you have provided the required information and documentation.
After your account has been authorized and established, you must deposit money into it before you can begin trading. Go to your account’s ‘Funding’ area, choose your desired deposit method, and follow the steps to contribute.
How long is the Dukascopy demo account valid?
14 days. You can use the Dukascopy demo account for two weeks, but you can request an extension.
Does Dukascopy have a Cent account?
No, Dukascopy does not offer a cent account.
Dukascopy Account Types
Dukascopy Forex ECN Account
Dukascopy’s ECN (Electronic Communication Network) account gives traders direct access to the interbank market. Transparency, quickness, and sophisticated functionality distinguish this account type.
- ✅ Using an ECN account, traders communicate directly with other market players such as banks, hedge funds, etc. There are no middlemen, resulting in speedier transaction execution and fewer requotes.
- ✅ ECN accounts give real-time order book information, displaying true market depth. Because of this openness, traders can see the market’s precise purchase and sell orders.
- ✅ ECN accounts often provide smaller spreads since several market players supply prices. They do, however, frequently entail a commission for every transaction.
- ✅ ECN accounts are great for more experienced traders since they provide sophisticated automated trading, scalping, and hedging capabilities.
- ✅ The ECN account works with Dukascopy’s own JForex trading platform, which is well-known for its powerful tools and statistics.
Below are the specifications for the Dukascopy ECN Account:
| 📈 Liquidity and Quotes | All customers get equal liquidity and quotations |
| 📉 Types of Trading Allowed | All sorts of trading are permitted, including news trading, scalping, etc. |
| 📊 Funding Facilities | There are numerous funding options, including Credit and Debit Cards, Wire Transfers, and Bank Guarantees |
| 📌 Client Protection | Each client is protected against the insolvency risk of Dukascopy Bank up to CHF 100,000 by esisuisse |
| 📍 Trading Commissions and Overnights | Different overnights and trading commissions are imposed based on account size and monthly traded volume |
| 💶 Minimal Deposit Size | Dukascopy Europe's minimum account deposit is 100 USD, while Dukascopy Bank SA's minimum deposit is 1,000 USD |
| 🅰️ Additional Features Depending on the Account | Depending on the size and profile of the client's account, additional features such as SWFX technology, JForex API, FIX API, and Bank guarantees are offered |
| 🅱️ Additional Features Depending on the Account | Clients of Dukascopy Europe can open ECN accounts with a minimum deposit of 100 USD |
Dukascopy Forex MT4 Account
- ✅ Dukascopy’s MT4 (MetaTrader 4) account is designed for traders who prefer the popular MT4 platform, renowned for its user-friendly interface and extensive selection of trading instruments.
- ✅ MT4 is one of the most popular trading platforms on the foreign exchange market. Traders already acquainted with MT4 typically favor an MT4 account due to its usability and familiarity.
- ✅ MT4 provides a comprehensive suite of trading tools, including charting tools, technical indicators, and automated trading capabilities through Expert Advisors (EAs).
- ✅ Traders can tailor the MT4 platform to their requirements, including creating custom indicators and protocols.
- ✅ The MT4 platform facilitates mobile trading, allowing traders to manage their transactions and monitor the markets from anywhere and anytime.
The MT4 community is substantial, offering many resources such as forums, tutorials, and custom tools and providing traders using the MT4 platform with extensive support.
| 💴 Account Base Currency Options | USD, EUR, GBP, CHF, PLN |
| 📈 Margin Call (%) | 100% |
| 📉 Stop-Out (%) | 50% |
| 📊 Execution Type | Market |
| 📌 Strategies Allowed | All |
| 📍 Maximum Orders | 1,000 |
| 💻 MetaTrader 4 Server Time | GMT+3 (Summer), GMT+2 (Winter) |
Dukascopy Demo Account
Dukascopy offers its customers demo accounts for binary options and Forex trading. Traders may discover the trading world without risking real money using two strong platforms, MetaTrader 4 and JForex 3.
Traders can use the demo account to test and develop their trading methods utilizing historical and real-time data from the website. This feature enables customers to obtain vital trading experience and grow confidence in their trading abilities before investing real money in the market.
A Dukascopy demo account is typically available for 14 days. Traders may, however, request unlimited use for their demo account, providing a prolonged practice time.
Dukascopy Islamic Account
The Dukascopy Islamic Account was created to comply with Islamic religious beliefs that forbid the payment or receiving of interest. Unlike conventional trading accounts, Dukascopy Islamic Accounts have no overnight swap expenses. This implies that both rollover transactions are recorded at the same price, and no interest on open positions is charged or debited to the customer.
- ✅ To avoid possible abuse of swap-free conditions and financial damage to Dukascopy, the account is subject to an extra cost in addition to the usual volume commission. Clients are charged USD 5 for one million USD of currency traded and USD 7.5 for every 1 million USD of precious metals and CFDs traded.
- ✅ Dukascopy determines its financial loss by comparing the higher fee paid by the customer to the swap amount waived owing to the swap-free conditions. Certain steps are conducted if the difference is negative (the “Deficit”) and the account equity does not entirely cover it.
- ✅ If the Deficit is not covered by account equity, Dukascopy will take action to make up the difference. Closing open exposes and canceling current pending orders are examples of this.
- ✅ The Deficit is computed once a day at settlement time, and the account’s minimum Stop Loss Level is adjusted accordingly.
If the swap-free rollover policy is discontinued, a complete withdrawal is made from the account, or the account is charged according to the maintenance fee policy, the deficit amount will be debited. The amount removed in the event of partial withdrawals cannot exceed the difference between the account equity and the Deficit.
Dukascopy Trading Platforms
JForex Trading Platform
JForex is a sophisticated trading platform created by Dukascopy that provides various tools for research, risk management, and access to the Swiss Forex Marketplace (SWFX).
Traders can examine the best BID/ASK price movement history, create several chart styles (Renko, Kagi, Line break), and test automated techniques.
Users can define maximum slippage to regulate order execution, a significant feature for strategies that depend on minor pip fluctuations. JForex offers real-time Level 2 price quotations and order concentration at several price levels.
Dukascopy MetaTrader 4 (MT4)
Due to its popularity, various extensions, and user-friendly interface, the MetaTrader 4 (MT4) platform is also available from Dukascopy. MT4 is a desktop, online, and mobile application. Traders may tailor the platform to their own requirements and have access to various analytical tools.
MT4 provides desktop analysis and automatic trading, online access for account management from any device, and a mobile app for monitoring positions and market news while on the road.
Because of its simplicity, availability of trial accounts for practice, and compatibility with a large selection of brokers, it is an ideal alternative for novices.
Dukascopy SWFX – Swiss FX Marketplace
Through the SWFX – Swiss FX Marketplace, Dukascopy Group provides online and mobile trading services. SWFX is Dukascopy’s unique ECN (Electronic Communication Network) technology solution and registered brand.
It offers Forex, precious metals, and CFD trading through web and mobile platforms. The platform is linked to over 20 major institutions through FIX API, providing a unique ECN spot FX liquidity pool.
This provides traders, banks, hedge funds, and institutions unparalleled order execution, price feed quality, and exceptionally low spreads. Orders are processed automatically on a straight-through processing basis in the SWFX system, with no dealing desk or requote.
Does Dukascopy have an app?
Yes, Dukascopy has an app. Traders can download and use the JForex app for iOS and Android.
Can I trade with MetaTrader on Dukascopy?
Yes, you can use MetaTrader 4 with your Dukascopy account.
Which Markets Can You Trade with Dukascopy?
The following markets will be made available by Dukascopy:
- ✅ Forex
- ✅ Binary Options
- ✅ Cryptocurrencies
- ✅ Commodities
- ✅ Indices
- ✅ Bonds
- ✅ Stocks
- ✅ ETFs
and many more!
Financial Instruments and Leverage offered by Dukascopy
| 🔎 Instrument | 📌 Number of Assets Offered | 📍 Max Leverage Offered |
| 📈 Forex | 58 | 1:200 |
| 📉 Binary Options | 18 | n/a |
| 🪙 Cryptocurrencies | 18 | 1:5 |
| 🍎 Commodities | 13 | 1:30 |
| 📊 Indices | 21 | 1:50 |
| ↪️ Bonds | 3 | 1:30 |
| 💹 Stocks | 1,081 | 1:20 |
| ✴️ ETFs | 53 | 1:20 |
| 💎 Precious Metals | 5 | 1:50 |
| 💡 Energies | 4 | 1:20 |
Does Dukascopy have VIX?
Yes, Dukascopy offers the Volatility Index 75 as a CFD on indices.
Does Dukascopy have Bitcoin?
Yes, Dukascopy offers Bitcoin and other cryptocurrency CFDs.
Dukascopy Customer Support
| 🔎 Customer Support | 📌 Dukascopy Customer Support |
| ⏰ Operating Hours | 24/6 |
| 🔊 Support Languages | Multilingual |
| 🥰 Live Chat | Yes |
| 💌 Email Address | [email protected] |
| ☎️ Telephonic Support | +41 22 799 4888 |
| 5️⃣ The overall quality of Dukascopy Support | 4/5 |
Customer Support Live Chat Questions and Answers
We tested Dukascopy’s live chat by asking them some of the most common FAQs prospective traders might have, and we have recorded their answers below. Answers are verbatim but edited for spelling and grammar.
How can I manage my trading risk when I sign up?
“You are responsible for this, and we cannot recommend anyways specifically. However, you can consult our educational resources for more information. The Dukascopy trading platform (JForex) provides an array of tools for risk management and control over the order execution.”
Do you recommend leverage?
“We cannot. However, the maximum leverage we offer is 1:200, and it will change according to the financial instrument you trade as each has a maximum ratio.”
Which Forex Trading Strategy should I try as a beginner?
“We welcome all strategies but cannot tell you what to use.”
What is your requote policy?
“Dukascopy Bank has no dealing desk and makes no requote, and all trades are executed automatically on its ECN, whatever their size.”
How do you handle customer complaints?
“Customer complaints can be sent directly to us, and we will direct them to the relevant department, which will deal with the matter promptly.”
What is the recommended initial deposit?
“Dukascopy Europe’s minimum account deposit is 100 USD, while Dukascopy Bank SA’s minimum deposit is 1,000 USD.”
Can I contact Dukascopy by email?
Yes, you can contact Dukascopy by email at [email protected].
How long does Dukascopy take to respond on Live Chat?
Live chat responses typically take 5 to 10 minutes, depending on your query and the availability of support agents.
Dukascopy Trading and Non-Trading Fees
Dukascopy Spreads
The spreads that Dukascopy charges are variable and will depend on the trader’s region and the financial instruments. Some typical spreads charged include the following: However, this is subject to change, and traders must consult Dukascopy’s Forex Data and Tools section to view updated quotes.
| 🔎 Instrument | 1️⃣ Europe | 2️⃣ United States | 3️⃣ Asia |
| 💴 EUR/USD | 0.6 pips | 0.6 pips | 0.7 pips |
| 🛢️ Brent | 5.4 pips | 5.5 pips | 5.4 pips |
| 📈 USTECH | 306.2 pips | 235 pips | 420 pips |
| 📉 Volatility 75 | 2.02 pips | 2.1 pips | 2 pips |
| 💵 XAG/USD | 3.1 pips | 3.1 pips | 3.1 pips |
| 💷 XAU/USD | 43.9 pips | 44.3 pips | 45 pips |
| 📌 USTBOND | 5.7 pips | 5.7 pips | 5.7 pips |
| 🍎 Apple, Inc. Shares | 2.3 pips | 1.4 pips | 3.3 pips |
| ↪️ DSB ETF | 4.1 pips | 4 pips | 4.4 pips |
| 📊 BTC/USD | 65.1 pips | 65.6 pips | 66.3 pips |
Dukascopy Commissions
Dukascopy has an equity and volume-based commission structure, where traders pay commissions based on their deposit vs. their trading volume, with higher deposits and trading volumes paying fewer commissions.
For example, on a deposit of <5,000 USD and trading volumes of <5 million USD, traders pay commissions of $35 per million traded on Forex and $52,5 on all other assets.
In contrast, those with a deposit of 3 million USD> and trading volumes of 3 billion USD> pay $5 on Forex and $7.5 on all other assets.
Dukascopy Overnight Fees, Rollovers, or Swaps
Dukascopy Bank applies different rollover rates, known as overnight fees, based on the client’s trading activity level. The rollover policy is determined dynamically and aims to offer better overnight conditions for clients with higher trading turnover.
How Trading Activity is Calculated:
Trading Activity is calculated as the total trading volume on all client trading accounts divided by the sum of the trading and overnight volume over the last 30 calendar days. The formula is as follows:
- ✅ Trading Activity: = (Trading Volume / (Trading Volume + Overnight Volume)) * 100%
- ✅ Trading Volume: The sum of all executed orders except for rollover trades.
- ✅ Overnight Volume: The sum of rollover open trades.
Rollover Policy and Required Trading Activity:
The rollover policy is defined based on the client’s Trading Activity percentage. There are three different rollover policies with corresponding required Trading Activity levels:
- ✅ Premium Rollover Policy: Clients are eligible for the Premium rollover policy if their Trading Activity exceeds 90%. This policy offers favorable overnight conditions.
- ✅ Advanced Rollover Policy: Clients with a Trading Activity greater than 20% but less than or equal to 90% are assigned the Advanced Rollover Policy. This policy provides competitive overnight conditions.
The Regular rollover policy is applied for clients with a Trading Activity of 20% or lower. This policy comes with standard overnight conditions.
Example:
John has been actively trading in the forex market for the last 30 calendar days. Over this period, John executed total trades worth $100,000 and has open rollover trades worth $20,000.
- ✅ Trading Activity = (100,000 / (100,000 + 20,000)) * 100% = 83.33%
Based on John’s Trading Activity of 83.33%, he falls under the Advanced rollover policy category. Consequently, Dukascopy will apply the Advanced rollover rates for John’s open positions, which offer competitive overnight conditions for his trades.
Dukascopy Deposit and Withdrawal Fees
Dukascopy charged deposit and withdrawal fees according to the payment method and transaction size.
Dukascopy Inactivity Fees
Dukascopy charges an Account Maintenance Fee for dormant accounts and any expenditures needed for reestablishing contact with the account holder. The minimum inactivity cost is CHF 500; however, it cannot exceed the account balance.
Dukascopy Currency Conversion Fees
Dukascopy Bank SA charges currency conversion fees on various operations, including online money exchange, deposits, withdrawals, internal and external transfers, and additional fees, compensations, and adjustments involving currency conversions.
These conversions are carried out using Dukascopy’s current spot rate, which has been modified by a charge based on the table below:
| 🔎 Currency Pair | 💰 Currency Conversion Fee |
| 💵 USD/CHF | 1.50% |
| 💶 EUR/USD | 1.75% |
| 💷 EUR/CHF | 1.25% |
| 💴 GBP/USD | 2.00% |
| 💵 USD/JPY | 1.75% |
Does Dukascopy charge commissions?
Yes, Dukascopy charges commission fees according to your initial deposit and your trading volume. The more you trade, the less you pay.
Does Dukascopy charge for deposits?
Yes, deposit fees are charged on payment methods such as bank wire and credit card.
Calculating Forex Trading Rebates with Dukascopy
Dukascopy Bank offers a unique program known as the “reduction,” which gives its self-trading customers a 20% reduction on volume trading fees. This program encourages customers to increase their trading volume, allowing them to save money on trading fees.
Dukascopy’s rebate program offers a discount on volume trading commissions paid by the customer, but it does not change the amount of volume trading commissions charged by Dukascopy Bank. Instead, it refunds commissions to the client’s account if certain requirements, as outlined in the Discount Program’s Terms and Requirements, are fulfilled.
The discount calculation is automatic, and the results are available in the web reports, ensuring transparency and easy tracking for traders.
Example in Real-Life:
We can consider a real-life example to understand better how Dukascopy rebates are calculated:
- ✅ Trader A enrolls in Dukascopy’s rebate program and starts trading in the forex market.
- ✅ Over a month, Trader A generated a total trading volume of $1,000,000.
- ✅ Dukascopy charges a standard trading commission of $20 per lot traded.
- ✅ With the rebate program’s 20% discount, Trader A is eligible for a rebate on volume trading commissions.
The total commissions Trader A paid during the month would be calculated as follows:
- ✅ Total Commissions = Number of Lots Traded * Commission per Lot
- ✅ Total Commissions = $1,000,000 / $100,000 (assuming 1 lot = $100,000) * $20 per Lot
- ✅ Total Commissions = 10 lots * $20 per Lot
- ✅ Total Commissions = $200
Now, with the 20% rebate, Trader A’s discount amount would be:
- ✅ Discount Amount = 20% * Total Commissions
- ✅ Discount Amount = 20% * $200
- ✅ Discount Amount = $40
The $40 discount will be credited back to Trader A’s account, reducing their overall monthly trading costs. Then, Trader A can check the credited discount amount and monitor their rebates through Dukascopy’s web reports, ensuring transparency in the process.
Claiming and Withdrawing Forex Rebates at Dukascopy
Claiming Forex Rebates at Dukascopy
Dukascopy’s Forex rebate, often known as the “reduction Program,” offers a 20% reduction on volume trading fees. To be eligible for this rebate, customers must apply for the discount program within 30 days after their last credit (deposit) on their account. The application may be filed via the trading platform by going to the Portfolio menu and selecting the My Account report.
The reduction is applied to the volume trading commissions the customer pays after successful enrolment to the program after the application is successfully filed.
It should be noted that the discount does not affect the amount of volume trading fees imposed by Dukascopy Bank but rather serves as a rebate mechanism. The accumulated discount is computed and shown in the online reports.
Withdrawal of Forex Rebates with Dukascopy
After the requisite traded volume is attained, the earned discount will be applied to the client’s account. The needed traded volume is calculated by multiplying 30,000 by the account equity when the discount application is filed. This traded volume must be met before the deadline, which is one year from the date of application.
However, it is important to remember that any withdrawal made by the customer from their account before attaining the requisite traded volume will result in their participation in the Discount program being canceled. This implies that the rebate may be withdrawn only when the requisite trading volume has been met. It is also worth noting that certain situations might result in the immediate termination of program membership and any collected discounts.
These circumstances include the customer making any outbound transfer from their account before the requisite traded volume has been met, failing to fulfill the turnover requirement within the one-year deadline, or canceling the Discount Program in their online reports.
It is essential to follow these terms to prevent losing your earned discounts. Before enrolling in the Discount Program, read the Terms & Conditions attentively to ensure you fully understand all the criteria and limits.
How to Deposit Funds with Dukascopy
The following steps can be taken in order to deposit funds into your Dukascopy account:
- ✅ Access your Dukascopy account. After you’ve logged in, go to your account’s ‘Funds’ area.
- ✅ Select the ‘Deposit’ option. This will lead you to the deposit page, where you may choose your chosen method.
- ✅ Dukascopy accepts deposits through bank wire transfers, credit/debit cards, and numerous online payment systems. Choose the most convenient way for you.
- ✅ To finish the deposit, follow the on-screen instructions. Depending on the deposit method you choose, the steps will differ. If you choose a bank wire transfer, you will be provided with Dukascopy’s bank information to execute the transfer.
- ✅ Enter the deposit amount and confirm the transaction. Check that the amount fulfills your account’s minimum deposit requirement.
The cash should be available in your account within the period provided, which might vary from a few minutes to a few days, depending on the deposit type.
Dukascopy Fund and Rebate Withdrawal Process
The following steps can be followed in order to claim or withdraw funds from Dukascopy:
- ✅ Navigate to the ‘Funds’ area of your Dukascopy account.
- ✅ Select the ‘Withdrawal’ option. You will then be sent to the withdrawal page.
- ✅ Select your desired mode of withdrawal. Dukascopy usually permits withdrawals using the method you used to deposit cash.
- ✅ Enter the amount to be withdrawn. Remember that if you engage in the discount program but have not completed the necessary traded volume, any withdrawal may result in your membership being canceled and losing your earned discounts.
- ✅ To confirm the withdrawal, follow the on-screen instructions. Dukascopy will handle your withdrawal request after you have submitted it.
Depending on the withdrawal method, the monies will be sent to your selected account within the duration given.
When can I request withdrawals from Dukascopy?
You can submit withdrawal requests 24 hours a day, 6 days a week.
How can I withdraw from Dukascopy?
You can withdraw using credit/debit cards, cryptocurrency wallets, and bank wire.
Dukascopy Bonuses and Current Promotions / Dukascopy’s Forex Trading Rebates: Exclusive Promotions and Bonuses
Dukascopy Bank SA provides many incentive programs to its customers to reward them and improve their trading experience. These bonuses provide a variety of incentives and prizes to traders who achieve specific criteria. Dukascopy’s key benefits are as follows:
Dukascopy Equity Bonus
For self-trading accounts, Dukascopy gives a 10% bonus on account equity. Traders must apply for the incentive within 30 days of their most recent credit to their account. The incentive equals 10% of the client’s existing equity at the time of application. To get the incentive, traders must meet traded volume requirements within one year of the bonus being granted.
Dukascopy Anniversary Bonus
Dukascopy is celebrating its 10th anniversary by giving customers an extraordinary chance to get a 100% bonus on their account equity. Clients may apply for this incentive, like the Equity incentive, within 30 days of their previous credit on their account, and they must fulfill traded volume restrictions within one year of the bonus being paid.
Dukascopy Refer Your Friend
Dukascopy encourages live customers to suggest their friends and share their trading experiences. If the recommended friend registers as a live trader with Dukascopy Bank, the referring customer receives a 100% reduction on future trading commissions until the entire discount amount (100 USD) is met. The commission reduction is credited daily, beginning with the first deal made by the recommended friend.
Dukascopy Experience Sharing Program
This program is meant for Dukascopy live customers who want to share their thoughts on the bank’s services. The Experience Sharer earns half of the trading volume commissions paid by the new customer they suggested. Furthermore, the new customer will earn 10% cashback for the life of their account.
Dukascopy Volume and Commission-Based Discount
Dukascopy Bank offers its self-trading customers a unique chance to enjoy a 20% reduction on volume trading commissions through the Volume Trading Commission Reduction Program. This service, dubbed “Discount,” enables customers to lower their trading expenses and optimize their trading activity.
Does Dukascopy have a sign-up bonus?
No, Dukascopy does not have a sign-up bonus.
Can I combine bonuses with Dukascopy?
No, you cannot combine bonuses.
Dukascopy Forex Trading Rebates Legal and Tax Implications
Understanding the legal and tax ramifications of participation in Dukascopy’s Forex Trading Rebates Program is important. While the details may vary depending on your jurisdiction, there are certain fundamental issues to be aware of.
- ✅ Legal requirements: The legal requirements of traders participating in the discount program are described in the program’s terms and conditions. Meeting traded volume criteria within a given period, for example. Noncompliance with these restrictions may result in program termination and loss of accumulated discounts.
- ✅ Income Tax: Because forex trading rebates are considered income in many countries, they are liable to income tax. Traders should keep track of any rebates received and disclose them when paying their taxes.
Dukascopy is supervised by the Swiss Financial Market Supervisory Authority (FINMA), among other regulatory organizations, so the rebate program follows tight financial standards. However, traders should be aware of any financial rules in their respective countries that may limit their ability to participate in the rebate program.
Risks and Limitations of Forex Trading Rebates at Dukascopy
While the Dukascopy rebate scheme has advantages, it also has hazards and limitations:
- ✅ The Dukascopy rebate scheme requires a high yearly trading volume. To meet the needed volume, dealers may be forced to make more deals or participate in riskier trades than usual.
- ✅ The discount program cannot be utilized with the bonus program, which may restrict a client’s potential advantages.
- ✅ The bank can deny or revoke discounts at its sole discretion. Traders must be prepared for their rebate to be terminated for various reasons, including arbitrage-based tactics.
- ✅ Participation in the program and any collected discounts may be revoked for various reasons, including failure to satisfy the turnover criteria within the one-year deadline. This implies that traders may forfeit potential savings if they do not satisfy the program’s requirements.
If the customer withdraws from the account before the requisite traded volume is met, the client’s participation in the program is discontinued. This limits access to cash in an emergency or unexpected necessity.
Strategies to Maximize Rebates with Dukascopy
You can easily maximize your rebates with Dukascopy by considering these strategies:
- ✅ Understand how Dukascopy’s rebate program works, including the discount computation, volume restrictions, and circumstances for canceling the discount. This information may help you plan more successfully.
- ✅ Keep track of your trading volume regularly to determine how close you are to meeting the necessary traded volume. This might assist you in fine-tuning your trading actions.
- ✅ Apply for the discount within 30 days after the most recent credit on your account. Missing this window means foregoing savings.
- ✅ Your account equity determines The needed traded volume when you apply for the discount. Monitor your account equity to determine the number of deals you should strive for.
If you have questions about the rebate program, contact Dukascopy’s excellent customer service. Their advice may help you through the procedure and optimize your potential savings and earnings.
Dukascopy User Reviews
🥇 Solid Platform.
Dukascopy is a solid platform with a comprehensive range of trading instruments. The customer service is excellent, and the platform is user-friendly. However, be aware of their complex fee structure and high volume requirements for their rebates program. – Chelsea Trevino
🥈 Transparent Provider.
I appreciate the transparency of Dukascopy’s rebate program. All the terms are spelled out, so I knew what I was getting into. However, the penalties for not meeting the volume requirements are harsh, leading to a loss of accrued discounts. – Betty Kane
🥉 Nice Benefit!
I’ve been with Dukascopy’s rebate program for 8 months. The savings from the 20% commission discount add up, which is a nice benefit. The trading volume requirement is high, so be prepared to trade a lot. – Jannat Frazier
Dukascopy Pros and Cons
| ✅ Pros | ❎ Cons |
| Dukascopy has access to one of the biggest liquidity pools, which comprises the world's major banks | The rebate scheme requires a significant trading volume during a year |
| Clients get a 20% reduction on volume trading charges, which may drastically reduce trading costs | Any withdrawals made by the customer before the requisite traded volume will result in the client's participation in the program being canceled |
| The collected discount is computed and shown in online reports, giving traders an accurate picture of their rebate status | While powerful and feature-rich, Dukascopy's JForex interface might be difficult for newcomers |
| Dukascopy provides diverse trading products, such as FX, commodities, indices, and cryptocurrencies | Dukascopy provides minimal leverage for client protection, which may not fit traders wanting bigger leverage |
| With its unique JForex platform, Dukascopy provides advanced trading technologies | The discount and bonus programs cannot be utilized at the same time |
Recommendation for Improving Dukascopy Cashback Rebates
We recommend that Dukascopy consider adopting a tiered rebate system; offering varying amounts based on trading volume might make the program more accessible and enticing to traders. Furthermore,
- ✅ Reducing the trading volume requirements will make the program more available to a broader spectrum of traders, not simply those who deal in large volumes.
- ✅ Allowing the combination of rebates with other benefits and promotions may boost the platform’s appeal to new customers. Improve rebate program communication – ensuring that all prospective and existing customers are fully informed of the rebate program’s advantages and limitations.
Additionally, Dukascopy should Clarify the concept of “arbitrage-based strategies” to eliminate ambiguity and inform traders about which trading strategies may result in rebate cancellation.
Our Verdict on Dukascopy
Dukascopy provides an excellent selection of financial products and a solid trading infrastructure. Our findings showed that their customer service is efficient and proactive. In addition, Dukascopy’s rebate program, which offers a 20% reduction on volume trading fees, might be a game changer for many traders.
However, we found that the high trading volume requirements may be difficult for certain traders, especially those new to the forex market or with modest trading volumes. Furthermore, withdrawing money before reaching the specified trading volume will result in losing rebate advantages.
Therefore, to get the maximum advantages of the program, traders might have to organize their trading and withdrawal routines carefully. However, despite various drawbacks, the rebate program is lucrative, and traders have a year to fulfill the trading volume to be eligible for their discount.
Frequently Asked Questions
What are forex trading rebates?
Forex trading rebates are a percentage of the transaction cost returned to the customer on each trade, resulting in a reduced spread and higher win ratio.
How can I sign up for forex trading rebates with Dukascopy?
You can apply for the 20% discount through the trading platform, under the Portfolio menu and “My Account report,” after 30 days from your initial deposit.
Does Dukascopy offer rebates for all types of accounts?
No, not all account types qualify. For example, accounts affiliated with the Business Introducer Program or Swiss Custodian Banking Services could be denied access to the Discount program.
How can I track and monitor my Forex trading rebates with Dukascopy?
The accumulated discount is computed and published in the Dukascopy platform’s online reports.
Can Dukascopy cancel my rebates without prior notice?
Yes, Dukascopy maintains the right, at its sole discretion, to deny or revoke discounts, such as when arbitrage-based techniques are used.
How much can I earn through forex trading rebates with Dukascopy?
You can save 20% on volume trading commissions. Your trading volume determines the actual amount.
Can I combine forex trading rebates with other promotions or bonuses Dukascopy offers?
No, the discount and bonus programs at Dukascopy cannot be utilized together.
How are forex trading rebates credited to my account with Dukascopy?
After the requisite traded volume is met, the earned discount is applied to your account.
Is the Dukascopy rebate program available to traders outside of Switzerland?
Yes, Dukascopy provides its rebate program to qualified customers globally, but verify with your local financial restrictions first.
Can I lose the accrued discounts if I cancel the discount program?
Yes, all collected discounts and corresponding traded volume are lost and cannot be recovered if the Discount program is canceled.
Are there any requirements to be eligible for forex trading rebates with Dukascopy?
You must apply for the discount within 30 days of placing a deposit and meet the necessary traded volume within one year of applying. There should be no withdrawals before the requisite trading volume is reached.
How do forex trading rebates work with Dukascopy?
Dukascopy offers a 20% reduction on volume trading commissions. You apply for the discount, and the earned discount is applied to your account after you achieve the requisite traded volume.
What happens if I don’t meet the turnover requirement within the 1-year deadline?
If the turnover criteria are not satisfied within the one-year deadline, your participation in the program and any collected discount will be immediately discontinued.
Are forex trading rebates taxable?
Many countries consider Forex trading rebates income and are liable to income tax. For details in your area, consult a tax specialist.
What is the minimum deposit to be eligible for the rebate program at Dukascopy?
There is no specified minimum deposit for the rebate program. However, it does need a significant trading volume. Thus, a considerable amount will be required to fulfill this.
Are there any limitations or restrictions on using forex trading rebates?
Yes, if you remove funds from your account before the necessary traded volume is met, your participation in the program and any accumulated discount are forfeited.